Salamanca Rules, Info, and Employment Opportunities
Welcome
Seneca Gaming & Entertainment LLC, Salamanca
At Seneca Gaming & Entertainment LLC, we want to ensure all our games are played within the scope of our House Rules. Here you will find our House Rules along with a comment card section, because your feedback is important to us. Looking for a career with us? Check our job listings!
House Rules
1.
Malfunction voids all plays and pays.
2.
Must be 18 or older to enter in to gaming areas.
3.
All taxable winnings require two forms of valid government-issued identification, as well as documentation of a tax identification number.
4.
Management reserves the right to pay winnings in the form of a casino check. Checks may take up to 10 business days.
5.
Any banned, self-restricted or illegal guests are required to forfeit jackpots and prizes, and will be removed from the property.
6.
Players are responsible for all personal property (tickets, player cards, machine credits, etc.) and SGE Management is under no obligation to research, refund or replace any lost, stolen or abandoned item.
7.
Disruptive guests will not be allowed to game and may be asked to leave.
8.
Using or cashing out another guest’s machine/credits/tickets without that guest’s permission may result in an involuntary ban and/or arrest and prosecution.
9.
All play is governed by SGE house rules
10.
Casino personnel will not disclose any information about other guests.
11.
A valid and non-expired government-issued photo ID is required when redeeming Seneca Elite Club points, participating in promotions, Check cashing, and Cash advance card transactions.
12.
Seneca Elite Club cards and promotions are only valid for the player assigned to them.
13.
Seneca Gaming and Entertainment LLC is not responsible for typographical errors.
14.
The decision of Seneca Gaming and Entertainment LLC Management is final.
15.
Seneca Gaming and Entertainment complies with all Title 31 requirements and Anti-Money Laundering mandates.
16.
No one under the age of 18 years of age is permitted on the gaming floor. Management reserves the right to deny entry.
17.
Seneca Gaming and Entertainment will not tolerate foul language, threatening, disruptive behavior, vandalism, or destruction of any Seneca Gaming and Entertainment property. Actions may lead to involuntary exclusion and/or charged with criminal offense.
18.
Outside food, soliciting, peddling, loitering, firearms, weapons, alcohol, and drugs are prohibited.
19.
Seneca Gaming and Entertainment is not responsible for accidents, injuries, or stolen/loss of property.
20.
Reserving seats is prohibited during special promotions or events.
21.
Seneca Gaming and Entertainment patrons are responsible for using their own Seneca Elite Card.
22.
To claim winnings over $1,199.99, you must present valid Government Issued Photo ID and a Social Security Card. Seneca Gaming and Entertainment will hold unclaimed jackpots for up to thirty days.
23.
Promotional winners must have a valid Government Issued Photo ID to claim any prize(s). Any promotional win with a cumulative value of $600 or more in one calendar year is Subject to Form 1099-Misc (hot seats, ticket drawings, etc.).
24.
Residents of foreign countries without a US Tax Treaty (Canadians) will be subject to withholdings on all payouts.
25.
Seneca Elite Cards are required for all promotional enrollments, unless otherwise specified.
26.
Seneca Gaming and Entertainment is not responsible for malfunctions of any equipment including electronics. Malfunctions voids all pays and plays.
27.
Patrons must have a valid admission receipt to enter the Bingo session. Only one (1) Electronic device per person, unless specified. It is the players’ responsibility to play all cards purchased, no refunds or exchanges for unused, mutilated, wet or wrongfully played paper.
28.
Each patron must claim their (own) winnings and must be presently playing throughout the session Restroom breaks and food purchasing are the only exceptions and will be limited to no more than 10 minutes.
29.
The patron must bingo on the last number called. It is the responsibility of the winning player - Not the Team Member’s - to yell bingo loud enough for the caller to hear and stop the game. Once a caller closes a game, no other bingos will be honored. The number on the monitor is not official until the number is verbally called.
30.
Specials / Progressive Game prizes are posted at the Bingo Admissions and at the Bingo Caller’s Console. The winning patron(s) of a special / progressive game will be rewarded the posted prize amount.
31.
Multiple winners will share the total cash value of the game divided by the number of winners. Split payouts are rounded up to the nearest dollar.
32.
Management reserves the right to correct any prize payout that has been paid out incorrectly, or that contradicts the printed disclosure of those prizes.
Malfunction voids all plays and pays.
Must be 18 or older to enter in to gaming areas.
All taxable winnings require two forms of valid government-issued identification, as well as documentation of a tax identification number.
Management reserves the right to pay winnings in the form of a casino check. Checks may take up to 10 business days.
Any banned, self-restricted or illegal guests are required to forfeit jackpots and prizes, and will be removed from the property.
Players are responsible for all personal property (tickets, player cards, machine credits, etc.) and SGE Management is under no obligation to research, refund or replace any lost, stolen or abandoned item.
Disruptive guests will not be allowed to game and may be asked to leave.
Using or cashing out another guest’s machine/credits/tickets without that guest’s permission may result in an involuntary ban and/or arrest and prosecution.
All play is governed by SGE house rules
Casino personnel will not disclose any information about other guests.
A valid and non-expired government-issued photo ID is required when redeeming Seneca Elite Club points, participating in promotions, Check cashing, and Cash advance card transactions.
Seneca Elite Club cards and promotions are only valid for the player assigned to them.
Seneca Gaming and Entertainment LLC is not responsible for typographical errors.
The decision of Seneca Gaming and Entertainment LLC Management is final.
Seneca Gaming and Entertainment complies with all Title 31 requirements and Anti-Money Laundering mandates.
No one under the age of 18 years of age is permitted on the gaming floor. Management reserves the right to deny entry.
Seneca Gaming and Entertainment will not tolerate foul language, threatening, disruptive behavior, vandalism, or destruction of any Seneca Gaming and Entertainment property. Actions may lead to involuntary exclusion and/or charged with criminal offense.
Outside food, soliciting, peddling, loitering, firearms, weapons, alcohol, and drugs are prohibited.
Seneca Gaming and Entertainment is not responsible for accidents, injuries, or stolen/loss of property.
Reserving seats is prohibited during special promotions or events.
Seneca Gaming and Entertainment patrons are responsible for using their own Seneca Elite Card.
To claim winnings over $1,199.99, you must present valid Government Issued Photo ID and a Social Security Card. Seneca Gaming and Entertainment will hold unclaimed jackpots for up to thirty days.
Promotional winners must have a valid Government Issued Photo ID to claim any prize(s). Any promotional win with a cumulative value of $600 or more in one calendar year is Subject to Form 1099-Misc (hot seats, ticket drawings, etc.).
Residents of foreign countries without a US Tax Treaty (Canadians) will be subject to withholdings on all payouts.
Seneca Elite Cards are required for all promotional enrollments, unless otherwise specified.
Seneca Gaming and Entertainment is not responsible for malfunctions of any equipment including electronics. Malfunctions voids all pays and plays.
Patrons must have a valid admission receipt to enter the Bingo session. Only one (1) Electronic device per person, unless specified. It is the players’ responsibility to play all cards purchased, no refunds or exchanges for unused, mutilated, wet or wrongfully played paper.
Each patron must claim their (own) winnings and must be presently playing throughout the session Restroom breaks and food purchasing are the only exceptions and will be limited to no more than 10 minutes.
The patron must bingo on the last number called. It is the responsibility of the winning player - Not the Team Member’s - to yell bingo loud enough for the caller to hear and stop the game. Once a caller closes a game, no other bingos will be honored. The number on the monitor is not official until the number is verbally called.
Specials / Progressive Game prizes are posted at the Bingo Admissions and at the Bingo Caller’s Console. The winning patron(s) of a special / progressive game will be rewarded the posted prize amount.
Multiple winners will share the total cash value of the game divided by the number of winners. Split payouts are rounded up to the nearest dollar.
Management reserves the right to correct any prize payout that has been paid out incorrectly, or that contradicts the printed disclosure of those prizes.
Seneca Elite Player’s Club
Join our Elite Club today and gain access to exciting promotions and exclusive offers!
Use it to earn points and redeem promotions on our slot machines!
Use it to earn points and redeem promotions in Bingo!
Coming Soon! Use it for dollars off Jazzy's Cafe Orders!
Getting Started
Must be at least 18 years of age to participate.
Valid acceptable government-issued photo identification with proof of age and expiration date required to obtain a Seneca Elite Player’s Club Card.
Seneca Elite Player’s Club Card membership is free to join.
Benefits are intended for the use of the person listed on the account and have no cash value.
Membership is non-transferable and may be cancelled at the discretion of the Seneca Gaming & Entertainment Management. Points will not be eligible to transfer to any other account for any reason.
Limit one (1) membership per person.
To redeem rewards, Seneca Elite Player’s Club Cards and valid acceptable government-issued photo identification must be presented.
Seneca Elite Player’s Club Card accounts with no activity (i.e. no point earnings) for 365 consecutive days will forfeit/expire any unredeemed points or offers, and purged any time thereafter.
Points earned through promotions cannot be used toward the qualification of other promotions.
It is the member’s responsibility to properly insert/check in/swipe their Seneca Elite Player’s Club Card into the machine when playing the Video Gaming Machines, playing Poker (non-tournament play) and purchasing their bingo admission.
Management reserves the right to adjust point balances and/or an account/membership status due to computer error, machine malfunction, operator error, fraud or other misuse of the Seneca Elite Player’s Club Card without notifying the membership holder.
Each member is responsible for selecting a Personal Identification Number (PIN) for his or her Seneca Elite Player’s Club Card account. Each member must keep this PIN confidential and secure, and is responsible for any activity on his or her account when the account is accessed by using this PIN.
Seneca Gaming & Entertainment will collect and use the personal information on a members account for marketing/promotional and other business related purposes.
In order to be eligible for the Seneca Elite Player’s Club Card benefits, direct marketing promotions, incentives and rewards, members are responsible for notifying Seneca Gaming & Entertainment of any name, address, phone number or email change(s). Seneca Gaming & Entertainment is not responsible for lost or misdirected correspondence.
Management reserves the right to revoke, modify or revise qualifications for receiving coupons, discounts, offers, points, invitations and comps at any time, without prior notice.
Seneca Elite Player’s Club Cards remain the property of Seneca Gaming & Entertainment. Seneca Gaming & Entertainment is not responsible for lost, stolen or misused Seneca Elite Player’s Club Cards or points redeemed.
Seneca Gaming & Entertainment Management reserves the right to cancel, revoke, amend or modify this program at any time.
Fraudulent use of the card, including point theft, will result in the loss of Seneca Elite Player’s Club Card membership and all privileges may be permanently revoked.
Seneca Gaming & Entertainment and/or its designee may use names, pictures and likenesses of members for promotional purposes without further compensation.
Member’s use of the Seneca Elite Player’s Club Card indicates acceptance of the foregoing rules and all the terms and conditions of the Seneca Elite Player’s Club Card.
Individuals prohibited from gambling by Seneca Gaming & Entertainment or Seneca Gaming Authority (SGA) will not be eligible to participate in the Seneca Elite Player’s Club Card program as a promotional basis.
In consideration of, and as a strict condition of individual’s participation in this promotion, winners, heirs and personal representatives hereby waive and release all rights, claims, demands and/or causes of action against Seneca Gaming & Entertainment.
All benefits will be awarded in compliance with all Seneca Gaming & Entertainment and SGA rules and regulations promulgated there under.
Other restrictions may apply.
Management reserves the right to modify or discontinue this program anytime without prior notice. Seneca Gaming & Entertainment is not responsible for typographical errors.
PLEASE CASH OUT BEFORE YOU LEAVE THE MACHINE AND TAKE YOUR VOUCHER! MONEY DOES NOT STAY ON YOUR SENECA ELITE PLAYERS CLUB CARD ANYMORE.
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Hospitality Associate
Full Time/Part Time
Salamanca
JOB SUMMARY:
Incumbent is responsible for food preparation, cashier duties, and maintaining cleanliness of concessions and retail area.
QUALIFICATIONS/REQUIREMENTS:
Must be a minimum of 18 years of age or older upon employment. High school diploma or equivalent required. Previous customer service, food preparation and/or retail experience preferred. Must possess good math skills and positive personality with ability to work closely with guests. Must be able to work flexible hours including nights, weekends and holidays as required.
Seneca or Native Preference will be given to eligible applicants.
Pre-employment Drug Screen and SGA Licensing Background is required.
Submit your application/resume to:
SENECA GAMING AND ENTERTAINMENT
Attn: SGE Human Resources
EMAIL: Nicole.John@senecagames.net
Deadline: Open until Filled
Rate of Pay: $16.12 an hour
Facilities Associate
Part Time
SalamancaJOB SUMMARY:
Incumbent cleans and maintains Seneca Gaming and Entertainment facilities (buildings and premises) in a neat and orderly condition. Associates operates equipment as needed, performs minor repairs to building and/or equipment as necessary.
QUALIFICATIONS/REQUIREMENTS:
Must be a minimum of 18 years of age or older upon employment. Previous cleaning and/or general maintenance experience helpful. Must be able to work flexible hours including nights, weekends and holidays as required.
Seneca or Native Preference will be given to eligible applicants.
Pre-employment Drug Screen and SGA Licensing Background is required.
Submit your application/resume to:
SENECA GAMING AND ENTERTAINMENT
Attn: SGE Human Resources
EMAIL: Nicole.John@senecagames.net
Deadline: Open Until Filled
Rate of Pay: $16.12 an hour
Bingo Floor Associate
Part Time
SalamancaJOB SUMMARY:
Incumbent is responsible for the sales of all bingo paper, instants and electronic bingo devices on the bingo floor and at the register. Responsible for large sums of money on a daily basis. Provides excellent customer service to guests. Must follow the rules and regulations as set forth by the regulatory bodies.
QUALIFICATIONS/REQUIREMENTS:
Must be a minimum of 18 years of age or older upon employment. High school diploma or equivalent required. Previous customer service experience preferred. Must possess excellent math skills. A positive personality and ability to adapt to a fast-paced environment a plus! Experience with computers necessary. Must be able to work flexible hours including nights, weekends and holidays as required.
Seneca or Native Preference will be given to eligible applicants.
Pre-employment Drug Screen and SGA Licensing Background is required.
Submit your application/resume to:
SENECA GAMING AND ENTERTAINMENT
Attn: SGE Human Resources
EMAIL: Nicole.John@senecagames.net
Deadline: Open Until Filled
Rate of Pay: $11.22 plus tips
DR Bingo Floor Associate/Supervisor
Full Time
SalamancaJOB SUMMARY:
Responsible for the sales of all Bingo paper, pull-tabs and electronic Bingo devices on the floor and at the register. Responsible for large sums of money on a daily basis. Reports directly to the Floor Supervisor. Responsible for supervising Bingo Floor Associate on the floor. Oversees implementation and coordination of games, events, entertainment and other promotional events. Responsible for handling guest inquiries, complaints and disputes.
QUALIFICATIONS/REQUIREMENTS:
Must be a minimum of 18 years of age or older upon employment. High school diploma or equivalent required. Two (2) years previous supervisory experience. Knowledge of Bingo operations a plus! Must be able to work flexible hours including nights, weekends and holidays as required.
Seneca or Native Preference will be given to eligible applicants.
Pre-employment Drug Screen and SGA Licensing Background is required.
Submit your application/resume to:
SENECA GAMING AND ENTERTAINMENT
Attn: SGE Human Resources
EMAIL: Nicole.John@senecagames.net
Deadline: Open Until Filled
Rate of Pay: $11.22 plus tips/$20.84
Finance Support Specialist
Full Time
All LocationsJOB SUMMARY:
Under the supervision of the Finance Manager, responsible for preparation and reconciliation of daily Gaming and Bingo packets for Income Audit review. All duties are to be performed within the guidelines of Seneca Gaming and Entertainment’s policies and procedures, Internal Control Standards, and objectives.
QUALIFICATIONS/REQUIREMENTS:
Must be a minimum of 18 years of age or older upon employment. Associate degree in Accounting and/or one (1) year of practical experience in accounting or bookkeeping. Must possess excellent math skills. Must possess excellent verbal, written, and organizational skills. Must be able to work flexible hours including nights, weekends and holidays as required.
Seneca or Native Preference will be given to eligible applicants.
Pre-employment Drug Screen and SGA Licensing Background is required.
Submit your application/resume to:
SENECA GAMING AND ENTERTAINMENT
Attn: SGE Human Resources
EMAIL: Nicole.John@senecagames.net and shawna@senecagames.net
Deadline: Open until Filled
Rate of Pay: $19.00 hourly
HR Generalist
Full Time
All LocationsJOB FUNCTION:
The Human Resources Generalist aides in the accurate documenting and processing of employee data according to procedures set by the Human Resources and SNI Payroll Departments. The role requires good communication skills to interact with employees, answer questions, and clarify HR policies. Organizational skills are essential for managing large volumes of paperwork and ensuring records are accurate and up-to-date. Maintains strict confidentiality of all personnel information in accordance with all applicable Federal, State and S.N.I. laws, rules, regulations, guidelines, etc. All duties are to be performed within the guidelines of Seneca Gaming and Entertainment’s policies and procedures, Internal Control Standards and objectives.
QUALIFICATIONS:
High school diploma or equivalent required. Must have two (2) years of clerical experience (handling paperwork, documentation, and data entry in a professional setting). Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) and other common office tools. Must have strong verbal and written communication skills. Must be able to work flexible hours and weekends. Must pass a background clearance in accordance with National Indian Gaming Commission regulations.
Seneca or Native Preference will be given to eligible applicants
Pre-employment Drug Screen and SGA Licensing Background is required
Applications can be downloaded at our website: https://senecagames.com/irving/irving-rules-info-and-more/
Or it can be picked up at any of our locations.
Submit your SGE application/resume to:
EMAIL: sthompson@senecagames.net or nicole.john@senecagames.net
Deadline: Tuesday January 14th, 2025
Rate of Pay: $17.00 hourly
Gaming Cashier
Part Time
Oil SpringJOB SUMMARY:
The Gaming Cashier is responsible for providing monetary services for Seneca Gaming and Entertainment (SGE) guests, including but not limited to: coins for cash, processing advances drawn on credit and debit cards; cashing checks; exchanging currency, and making change. The Gaming Cashier is also responsible for providing monetary services for other SGE departments and employees thereof. Additionally, the Gaming Cashier is responsible for all duties of the Vault Cashier. All duties are to be performed within the guidelines of SGE’s policies and procedures, Internal Control Standards, and objectives.
QUALIFICATIONS/REQUIREMENTS:
Must be a minimum of 18 years of age or older upon employment. High school diploma or equivalent required. Six (6) months of cashier experience preferred. Previous banking experience is preferred. Basic knowledge of start-up and close-down of cash registers is preferred. Knowledge/operational skills of currency counters are preferred. Must possess good math skills. Must be able to operate office equipment, including 10-key adding machine, PC Computers, fax machine and photo copier. Must understand computer programs such as Excel, Access and Word. A positive personality and ability to adapt to a fast-paced environment a plus. Must be able to work flexible hours including nights, weekends and holidays as required.
Seneca or Native Preference will be given to eligible applicants.
Pre-employment Drug Screen and SGA Licensing Background is required.
Submit your application/resume to:
SENECA GAMING AND ENTERTAINMENT
Attn: SGE Human Resources
EMAIL: Nicole.John@senecagames.net
Rate of Pay: $11.22 plus Tips
Deadline: Open until Filled
Cage Cashier
Full Time
IrvingJOB FUNCTION:
The Cage Cashier is responsible for providing monetary services for SGE guests, including, but not limited to: exchanging tickets for cash; processing advances drawn from credit and debit cards; establishing and processing transactions for patron deposit accounts; and making change. The Cage Cashier is also responsible for providing monetary services for other casino departments and team members thereof. Additionally, the Cage Cashier is responsible for all duties of a Main Banker and General Cashier Banker, as well as for maintaining and supporting various remote kiosks, which service guests and other casino departments. All duties are to be performed within the guidelines of the Seneca Gaming and Entertainment’s policies and procedures, Internal Control Standards and objectives.
QUALIFICATIONS:
High school diploma or equivalent required. One (1) year of previous cashier or money handling experience is required. Previous customer service experience, and/or the ability to demonstrate high-level service, listening and resolution skills required. Previous clerical/data entry experience is preferred. Basic knowledge of start-up and close-down of cash registers is preferred. Knowledge/operational skills of coin counter, coin wrapping machine and currency counters preferred. Must be able to operate office equipment, including a 10-key adding machine, personal computer, telephone, and multi-function photocopier. Must be able to work flexible hours including evenings, weekends, and holidays.
Seneca or Native Preference will be given to eligible applicants
Pre-employment Drug Screen and SGA Licensing Background is required
Applications can be picked up at any of our locations.
Submit your SGE application/resume to: EMAIL: sthompson@senecagames.net
Openings: 2 Full Time
Rate of Pay: $16.12
Deadline: Open until Filled
Dual Rate Count Team Associate/Supervisor
Part Time
IrvingJOB FUNCTION:
Responsible for the collection and verification of TL2890 gaming revenue in accordance with the rules and regulations of the Gaming Commission, Federal and State laws governing monetary transactions and company policies, procedures and controls. May periodically be responsible for the day-to-day operations of the gaming floor drop and count process. On these occasions oversees all Count Team Associates to ensure department policies and procedures are adhered to. Assumes total accountability for all transactions coming in and out of the count room.
QUALIFICATIONS:
Must be a minimum of 18 years of age or older upon employment. High school diploma or equivalent. Must have two (2) years’ experience in handling cash and one (1) year experience in a Supervisory capacity. Must possess excellent math skills. Must be able to work flexible hours and weekends. Must pass a background clearance in accordance with National Indian Gaming Commission regulations.
Seneca or Native Preference will be given to eligible applicants
Pre-employment Drug Screen and SGA Licensing Background is required
Applications can be picked up at any of our locations
Submit your SGE application/resume to:
EMAIL: sthompson@senecagames.net
Rate of Pay: $20.84/$23.30
Deadline: Open Until Filled
1-Part Time Position
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