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House Rules

1.

No one under 18 years of age is permitted on the gaming floor. Management reserves the right to deny entry.

2.

Seneca Gaming & Entertainment will not tolerate foul language, threatening and/or disruptive behavior. Vandalism or destruction to any property of Seneca Gaming & Entertainment may lead to being banned and/or charged with criminal offense.

3.

Soliciting, peddling, loitering, firearms/weapons, alcohol, and/or drugs are strictly prohibited.

4.

The use of cell phones, laptops, and cameras are prohibited on the gaming floor. They are only to be used in the lobby area.

5.

Seneca Gaming & Entertainment is not responsible for accidents, injuries, or stolen/loss of personal property.

6.

There is a no seat saving policy on special promotions or events.

7.

All patrons must have a valid Government Issued ID in order to receive or cash out a Player’s Card.

8.

Seneca Gaming & Entertainment players are responsible for using their own Player’s Card. If a player is using another player’s card, they will be denied any winnings and forfeit any credits.

9.

Patrons must cash out their Game Room card before the end of the gaming day or all credits/money will be lost.

10.

To claim winnings over $1,199.99 you must present valid Government Issues Photo ID and a Social Security Card.

11.

Any promotional win with a cumulative value of $600 or more in one calendar year is subject to a 1099 form (hot seats, ticket drawings, etc.).

12.

Seneca Gaming & Entertainment will not be held responsible for any malfunctions of any equipment including Electronics. Malfunctions void all pays and plays.

13.

Players must purchase their own admission and must have a valid receipt to enter the hall for the main Bingo Session. Only one (1) Electronic device per person, unless specified. No Bingo Admission purchases will be made after the first number of the second game is called for the main session. Each player must claim their (own) winnings and must be presently playing throughout the session.

14.

The player must bingo on the last number called and must yell loud enough for the caller to hear and stop the game. Once a caller closes that game no other bingo’s will be honored. The number on the monitor is not official until the number is called.

15.

All yellow carbon copies to your Player’s Choice/Seneca Pick “7” & “Mystery Number” must be turned in prior to the start of the game. Only management can make any corrections that need to be done on the Player’s Choice/ Seneca Pick “7”. Any unclear, tampered or altered Player’s Choice/Seneca Pick “7” will be voided unless otherwise corrected by management prior to the start of the game.

16.

Multiple winners will share the total cash value of the game divided by the number of winners. Multiple winners on the vehicle special will split $10,000.

17.

All prizes are nontransferable and nonrefundable.

18.

Seneca Gaming & Entertainment is not responsible for typographical errors. Management reserves the right to modify, alter or delete any game, prize or promotion without prior notice.

Seneca Elite Player’s Club

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Completely FREE to join,
must be 18+ years old

Keep all your rewards in one convenient place

Add any amount of money onto your card to get started

Getting Started

1.

Must be at least 18 years of age to participate.

2.

Valid acceptable government-issued photo identification with proof of age and expiration date required to obtain a Seneca Elite Player’s Club Card.

3.

Seneca Elite Player’s Club Card membership is free to join.

4.

Benefits are intended for the use of the person listed on the account and have no cash value.

5.

Membership is non-transferable and may be cancelled at the discretion of the Seneca Gaming & Entertainment Management. Points will not be eligible to transfer to any other account for any reason.

6.

Limit one (1) membership per person.

7.

To redeem rewards, Seneca Elite Player’s Club Cards and valid acceptable government-issued photo identification must be presented.

8.

Seneca Elite Player’s Club Card accounts with no activity (i.e. no point earnings) for 365 consecutive days will forfeit/expire any unredeemed points or offers, and purged any time thereafter.

9.

Points earned through promotions cannot be used toward the qualification of other promotions.

10.

It is the member’s responsibility to properly insert/check in/swipe their Seneca Elite Player’s Club Card into the machine when playing the Video Gaming Machines, playing Poker (non-tournament play) and purchasing their bingo admission.

11.

Management reserves the right to adjust point balances and/or an account/membership status due to computer error, machine malfunction, operator error, fraud or other misuse of the Seneca Elite Player’s Club Card without notifying the membership holder.

12.

Each member is responsible for selecting a Personal Identification Number (PIN) for his or her Seneca Elite Player’s Club Card account. Each member must keep this PIN confidential and secure, and is responsible for any activity on his or her account when the account is accessed by using this PIN.

13.

Seneca Gaming & Entertainment will collect and use the personal information on a members account for marketing/promotional and other business related purposes.

14.

In order to be eligible for the Seneca Elite Player’s Club Card benefits, direct marketing promotions, incentives and rewards, members are responsible for notifying Seneca Gaming & Entertainment of any name, address, phone number or email change(s). Seneca Gaming & Entertainment is not responsible for lost or misdirected correspondence.

15.

Management reserves the right to revoke, modify or revise qualifications for receiving coupons, discounts, offers, points, invitations and comps at any time, without prior notice.

16.

Seneca Elite Player’s Club Cards remain the property of Seneca Gaming & Entertainment. Seneca Gaming & Entertainment is not responsible for lost, stolen or misused Seneca Elite Player’s Club Cards or points redeemed.

17.

Seneca Gaming & Entertainment Management reserves the right to cancel, revoke, amend or modify this program at any time.

18.

Fraudulent use of the card, including point theft, will result in the loss of Seneca Elite Player’s Club Card membership and all privileges may be permanently revoked.

19.

Seneca Gaming & Entertainment and/or its designee may use names, pictures and likenesses of members for promotional purposes without further compensation.

20.

Member’s use of the Seneca Elite Player’s Club Card indicates acceptance of the foregoing rules and all the terms and conditions of the Seneca Elite Player’s Club Card.

21.

Individuals prohibited from gambling by Seneca Gaming & Entertainment or Seneca Gaming Authority (SGA) will not be eligible to participate in the Seneca Elite Player’s Club Card program as a promotional basis.

22.

In consideration of, and as a strict condition of individual’s participation in this promotion, winners, heirs and personal representatives hereby waive and release all rights, claims, demands and/or causes of action against Seneca Gaming & Entertainment.

23.

All benefits will be awarded in compliance with all Seneca Gaming & Entertainment and SGA rules and regulations promulgated there under.

24.

Other restrictions may apply.

Management reserves the right to modify or discontinue this program anytime without prior notice. Seneca Gaming & Entertainment is not responsible for typographical errors.

PLEASE CASH OUT BEFORE YOU LEAVE OR ALL CREDITS WILL BE LOST!

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interested in joining our team?

Why not apply today? We're always looking for quality candidates to join our team. Download an application and be sure to fill it out completely!

Customer Service Representative

Full/Part Time

Oil Spring

Basic Function: Incumbent will project warm, positive, helpful image to all customers at all times.  Greet new players and help them in understanding all promotions in gaming facility including Player’s Club. Takes bus reservations in person and over the phone. Encourage sales of special game seats.

 

Minimum Qualifications: High School graduate or equivalent. Experience in general cleaning is helpful. Must be physically fit. Must be able to work flexible hours including evenings, weekends and holidays. Must pass a background check in accordance with National Indian Gaming Commission Regulations.

Seneca Gaming

Attn: Human Resources

5374 West Shore Rd. Cuba, NY 14727

Fax: (716) 968-9308

Apply Online For A Seneca Gaming Career

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Upload Application*

Please be sure the entire application is filled out before uploading.

Need the application? Download it here.

Drop files here or
Max. file size: 25 MB.
    Security Guard

    Full Time

    Oil Spring

    JOB SUMMARY: Incumbent ensures the safety of Seneca Gaming and Entertainment facilities, assets, and guests, by patrolling and monitoring premises and personal property.  Assists in enforcing established SGE procedures.

     

    MINIMUM QUALIFICATIONS: High School Diploma or GED. Experience working with the public a plus. Must be reliable to maintain confidentiality of information. Must be able to work flexible hours including nights, weekends and holidays as required. Must be able to successfully pass a pre-employment drug/alcohol screen and background investigation in accordance with National Indian Gaming Commission Regulations. Seneca or Native preference will be given to qualified applicants.

    Seneca Gaming

    Attn: Human Resources

    5374 West Shore Rd. Cuba, NY 14727

    Fax: (716) 968-9308

    Apply Online For A Seneca Gaming Career

    "*" indicates required fields

    Upload Application*

    Please be sure the entire application is filled out before uploading.

    Need the application? Download it here.

    Drop files here or
    Max. file size: 25 MB.
      Customer Service Representative

      Full Time

      Oil Spring

      JOB FUNCTION: Projects a warm, positive, helpful image to all guests at all times. Effective input all data into the Player Tracking System and create all Seneca Elite Player’s Club Cards. Greet all guests entering and exiting the facility and are the initial point of contact of the entire company. Create player loyalty relationships with the facility and ensure accuracy for effective direct marketing programs. Help guests in understanding all promotions in the gaming facility and answering questions about the facility in a positive and complimentary manner. Takes bus reservations in person and over the phone. Encourage sales of special games seats. Conduct formal/informal surveys.

       

      QUALIFICATIONS: High School Diploma or equivalent required. One (1) year experience performing duties comparable to customer service. Must possess good oral communication skills. Must be familiar with Bingo and Slot machine operations. Must have computer knowledge. Must be able to work flexible hours including nights, weekends and holidays as required.

      Seneca Gaming

      Attn: Human Resources

      5374 West Shore Rd. Cuba, NY 14727

      Fax: (716) 968-9308

      Apply Online For A Seneca Gaming Career

      "*" indicates required fields

      Upload Application*

      Please be sure the entire application is filled out before uploading.

      Need the application? Download it here.

      Drop files here or
      Max. file size: 25 MB.
        Cleaner

        Full/Part Time

        Oil Spring

        JOB FUNCTION: Incumbent cleans and maintains Seneca Gaming and Entertainment facilities in a neat and orderly condition.

         

        QUALIFICATIONS: High School Diploma or equivalent required. Experience in general cleaning is helpful. Must have the ability to deal effectively and interact well with the guests and employees. Must be able to work flexible hours including nights, weekends and holidays as required.

        Seneca Gaming

        Attn: Human Resources

        5374 West Shore Rd. Cuba, NY 14727

        Fax: (716) 968-9308

        Apply Online For A Seneca Gaming Career

        "*" indicates required fields

        Upload Application*

        Please be sure the entire application is filled out before uploading.

        Need the application? Download it here.

        Drop files here or
        Max. file size: 25 MB.
          Security Guard

          Full Time

          Irving

          JOB FUNCTION: Incumbent ensures the safety of Seneca Gaming and Entertainment facilities, assets, and guests, by patrolling and monitoring premises and personal property. Assists in enforcing established SGE procedures.

           

          QUALIFICATIONS: High School Graduate or Equivalent. Previous security guard experience is preferred. Must be able to work flexible hours, weekends and holidays. Must have the ability to deal effectively and interact well with the guests and employees.

          Seneca Gaming

          Attn: Human Resources

          11099 Route 5 Irving, NY 14081

          Fax: (716) 549-6356

          Apply Online For A Seneca Gaming Career

          "*" indicates required fields

          Upload Application*

          Please be sure the entire application is filled out before uploading.

          Need the application? Download it here.

          Drop files here or
          Max. file size: 25 MB.
            Customer Service Representative

            Full Time

            Irving

            JOB FUNCTION: Projects a warm, positive, helpful image to all guests at all times. Effective input all data into the Player Tracking System and create all Seneca Elite Player’s Club Cards. Greet all guests entering and exiting the facility and are the initial point of contact of the entire company. Help guests in understanding all promotions in the gaming facility and answering questions about the facility in a positive and complimentary manner.

             

            QUALIFICATIONS: High School Diploma or GED. One (1) year experience performing duties comparable to customer service. Must possess excellent communication and organizational skills. Must be able to work flexible hours including nights, weekends and holidays as required.

            Seneca Gaming

            Attn: Human Resources

            11099 Route 5 Irving, NY 14081

            Fax: (716) 549-6356

            Apply Online For A Seneca Gaming Career

            "*" indicates required fields

            Upload Application*

            Please be sure the entire application is filled out before uploading.

            Need the application? Download it here.

            Drop files here or
            Max. file size: 25 MB.
              Maintenance Associate

              Full Time

              Irving

              JOB FUNCTION: Operates power tools and hand tools as needed. Makes repairs to buildings as necessary. Maintains building and premises in a neat and orderly condition. Performs minor repairs and maintenance on equipment. Plowing experience a plus.

               

              QUALIFICATIONS: High School graduate or equivalent. Must be able to operate hand and power tools. Must have at least 2 years experience in any of the following: carpentry, plumbing, electric or masonry. Must have a valid drivers license. Must be able to work flexible hours including weekends and holidays.

              Seneca Gaming

              Attn: Human Resources

              11099 Route 5 Irving, NY 14081

              Fax: (716) 549-6356

              Apply Online For A Seneca Gaming Career

              "*" indicates required fields

              Upload Application*

              Please be sure the entire application is filled out before uploading.

              Need the application? Download it here.

              Drop files here or
              Max. file size: 25 MB.
                Bingo Floor Associate

                Full Time

                Irving

                JOB FUNCTION: Responsible for the sales of all bingo paper, pull tabs and electronic bingo on the floor and at the register. Responsible for large sums of money on a daily basis. Reports directly to the Floor Supervisor.

                 

                QUALIFICATIONS: High School graduate or equivalent, previous customer service preferred. Must possess good math skills. A positive personality and ability to adapt to a fast-paced environment a plus! Experience with computers necessary. Must be able to work flexible hours including evenings, weekends and holidays. Must pass a background check in accordance with National Indian Gaming Commission Regulations.

                Seneca Gaming

                Attn: Human Resources

                11099 Route 5 Irving, NY 14081

                Fax: (716) 549-6356

                Apply Online For A Seneca Gaming Career

                "*" indicates required fields

                Upload Application*

                Please be sure the entire application is filled out before uploading.

                Need the application? Download it here.

                Drop files here or
                Max. file size: 25 MB.
                  Cleaner

                  Full Time

                  Irving

                  JOB FUNCTION: Cleans and maintains buildings in a neat and orderly condition.

                   

                  QUALIFICATIONS: High School graduate or equivalent. Experience in general cleaning is helpful. Must have the ability to deal effectively and interact well with the guests and employees. Must be able to work flexible hours including evenings, weekends and holidays. 

                  Seneca Gaming

                  Attn: Human Resources

                  11099 Route 5 Irving, NY 14081

                  Fax: (716) 549-6356

                  Apply Online For A Seneca Gaming Career

                  "*" indicates required fields

                  Upload Application*

                  Please be sure the entire application is filled out before uploading.

                  Need the application? Download it here.

                  Drop files here or
                  Max. file size: 25 MB.
                    Count Team DR Associate/Supervisor

                    Part Time

                    Irving

                    JOB FUNCTION: Responsible for the collection and verification of TL2890 gaming revenue in accordance with the rules and regulations of the Gaming Commission, Federal and State laws governing monetary transactions and company policies, procedures and controls. May periodically be responsible for the day-to-day operations of the gaming floor drop and count process. On these occasions oversees all Count Team Associates to ensure department policies and procedures are adhered to. Assume total accountability for all transactions coming in and out of the count room.

                     

                    QUALIFICATIONS: Must be a minimum of 18 years of age or older upon employment. High school diploma or equivalent. Must have two (2) years’ experience in handling cash and one (1) year experience in a Supervisory capacity. Must possess excellent math skills. Must be able to work flexible hours and weekends. Must pass a background clearance in accordance with National Indian Gaming Commission regulations.

                    Seneca Gaming

                    Attn: Human Resources

                    11099 Route 5 Irving, NY 14081

                    Fax: (716) 549-6356

                    Apply Online For A Seneca Gaming Career

                    "*" indicates required fields

                    Upload Application*

                    Please be sure the entire application is filled out before uploading.

                    Need the application? Download it here.

                    Drop files here or
                    Max. file size: 25 MB.
                      Hospitality Associate

                      Full Time

                      Irving

                      JOB FUNCTION: Incumbent is responsible for food preparation, cashier duties, and maintaining cleanliness of concession and retail area.

                       

                      QUALIFICATIONS: High School Graduate or Equivalent.  Previous customer service, food preparation and/or retail experience preferred.  Must possess good math skills and positive personality with ability to work closely with guests.  Must be able to work flexible hours including evenings, weekends and holidays.  Must pass an SGA background clearance in accordance with National Gaming Commission Regulations.

                      Seneca Gaming

                      Attn: Human Resources

                      11099 Route 5 Irving, NY 14081

                      Fax: (716) 549-6356

                      Apply Online For A Seneca Gaming Career

                      "*" indicates required fields

                      Upload Application*

                      Please be sure the entire application is filled out before uploading.

                      Need the application? Download it here.

                      Drop files here or
                      Max. file size: 25 MB.
                        Bingo Floor Associate

                        Part Time

                        Salamanca

                        Basic Function: Responsible for the sales of all bingo paper, pull tabs and electronic bingo on the floor and at the register. Responsible for large sums of money on a daily basis. Reports directly to the Floor Supervisor.

                         

                        Minimum Qualifications: High School graduate or equivalent, previous customer service preferred. Must possess good math skills. A positive personality and ability to adapt to a fast paced environment a plus! Experience with computers necessary. Must be able to work flexible hours including evenings, weekends and holidays. Must pass a background check in accordance with National Indian Gaming Commission Regulations. 

                        Seneca Gaming

                        Attn: Human Resources

                        768 Broad St. Salamanca, NY 14779

                        Fax: (716) 945-3354

                        Apply Online For A Seneca Gaming Career

                        "*" indicates required fields

                        Upload Application*

                        Please be sure the entire application is filled out before uploading.

                        Need the application? Download it here.

                        Drop files here or
                        Max. file size: 25 MB.
                          Maintenance Associate

                          Full Time

                          Salamanca

                          Basic Function: Operates power tools and hand tools as needed. Makes repairs to buildings as necessary. Maintains building and premises in a neat and orderly condition. Performs minor repairs and maintenance on equipment. 

                           

                          Minimum Qualifications: High School graduate or equivalent. Must be able to operate hand and power tools. Must have at least 2 years in experience in any of the following: carpentry, plumbing, electric or masonry. Must be physically fit and be able to work flexible hours, including weekends and holidays. Must pass a background check in accordance with National Indian Gaming Commission Regulations. Must have a valid  Drivers License.

                          Seneca Gaming

                          Attn: Human Resources

                          768 Broad St. Salamanca, NY 14779

                          Fax: (716) 945-3354

                          Apply Online For A Seneca Gaming Career

                          "*" indicates required fields

                          Upload Application*

                          Please be sure the entire application is filled out before uploading.

                          Need the application? Download it here.

                          Drop files here or
                          Max. file size: 25 MB.
                            Security Guard

                            Full Time

                            Salamanca

                            JOB SUMMARY: Incumbent ensures the safety of Seneca Gaming and Entertainment facilities, assets, and guests, by patrolling and monitoring premises and personal property.  Assists in enforcing established SGE procedures.

                             

                            MINIMUM QUALIFICATIONS: High School Diploma or GED.  Experience working with the public a plus.  Must be reliable to maintain confidentiality of information.  Must be able to work flexible hours including nights, weekends and holidays as required.  Must be able to successfully pass a pre-employment drug/alcohol screen and background investigation in accordance with National Indian Gaming Commission Regulations.  Seneca or Native preference will be given to qualified applicants.

                            Seneca Gaming

                            Attn: Human Resources

                            768 Broad St. Salamanca, NY 14779

                            Fax: (716) 945-3354

                            Apply Online For A Seneca Gaming Career

                            "*" indicates required fields

                            Upload Application*

                            Please be sure the entire application is filled out before uploading.

                            Need the application? Download it here.

                            Drop files here or
                            Max. file size: 25 MB.
                              Hospitality Associate

                              Part Time

                              Salamanca

                              Basic Function: Responsible for food preparation, cashier duties, and maintaining cleanliness of the Hospitality area.

                               

                              Minimum Qualifications: High School graduate or equivalent. Previous customer service experience preferred. Must possess good math skills and have a positive personality with the ability to work closely with customers. Must be able to work flexible hours, including evenings, weekends, and holidays. Must pass a background check in accordance with National Indian Gaming Commission Regulations. 

                              Seneca Gaming

                              Attn: Human Resources

                              768 Broad St. Salamanca, NY 14779

                              Fax: (716) 945-3354

                              Apply Online For A Seneca Gaming Career

                              "*" indicates required fields

                              Upload Application*

                              Please be sure the entire application is filled out before uploading.

                              Need the application? Download it here.

                              Drop files here or
                              Max. file size: 25 MB.
                                Cleaner

                                Full/Part Time

                                Salamanca

                                JOB FUNCTION: Incumbent cleans and maintains Seneca Gaming and Entertainment facilities in a neat and orderly condition.

                                 

                                QUALIFICATIONS: High School Diploma or equivalent required. Experience in general cleaning is helpful. Must have the ability to deal effectively and interact well with the guests and employees. Must be able to work flexible hours including nights, weekends and holidays as required.

                                Seneca Gaming

                                Attn: Human Resources

                                768 Broad St. Salamanca, NY 14779

                                Fax: (716) 945-3354

                                Apply Online For A Seneca Gaming Career

                                "*" indicates required fields

                                Upload Application*

                                Please be sure the entire application is filled out before uploading.

                                Need the application? Download it here.

                                Drop files here or
                                Max. file size: 25 MB.
                                  Stay Connected

                                  Join our Cyber Club

                                  At Seneca Gaming & Entertainment, we are always looking for more ways to reward our loyal players with special events, promotions and fantastic customer service! If you aren't a member of our online Players Club, sign up today!