We Ask All Guests To Adhere To Our Casino Rules & Etiquette

Make The Most Of Your Visit

Seneca Gaming & Entertainment is all about having fun. We encourage all players to review and learn about casino rules, unacceptable behaviors, and activities, as well as our policies on electronic devices, lost or stolen items, promotions, as well as game-specific codes of conduct.

House Rules

1.

No one under the age of 18 years of age is permitted on the gaming floor. Management reserves the right to deny entry.

2.

Seneca Gaming and Entertainment will not tolerate foul language, threatening, disruptive behavior, vandalism, or destruction of any Seneca Gaming and Entertainment property. Actions may lead to involuntary exclusion and/or charged with criminal offense.

3.

Outside food, soliciting, peddling, loitering, firearms, weapons, alcohol, and drugs are prohibited.

4.

Seneca Gaming and Entertainment is not responsible for accidents, injuries, or stoien/ioss of property.

5.

Reserving seats is prohibited during special promotions or events.

6.

All patrons must have a valid Government Issued Photo ID to cash out a Seneca Elite Card.

7.

Seneca Gaming and Entertainment patrons are responsible for using their own Seneca Elite Card. If a patron is using another patron's Seneca Elite Card, they will be denied any winnings and forfeit any credits.

8.

Patrons must cash out their own Seneca Elite Card before the end of the gaming day, or all credits/money will be forfeited.

9.

To claim winnings over $1 , 199.99, you must present valid Government Issued Photo ID and a Social Security Card. Seneca Gaming and Entertainment will hold unclaimed jackpots for up to thirty days.

10.

Promotional winners must have a valid Government Issued Photo ID to claim any prize(s). Any promotional win with a cumulative value of $600 or more in one calendar year is Subject to Form 1099-Misc (hot seats, ticket drawings, etc.).

11.

Residents of foreign countries without a US Tax Treaty (Canadians) will be subject to withholdings on all payouts.

12.

Seneca Elite Cards are required for all promotional enrollments, unless otherwise specified.

13.

Seneca Gaming and Entertainment is not responsible for malfunctions of any equipment including electronics. Malfunctions voids all pays and plays.

14.

Patrons must have a valid admission receipt to enter the Bingo session. Only one (1 ) Electronic device per person, unless specified. It is the players' responsibility to play all cards purchased, no refunds or exchanges for unused, mutilated, wet or wrongfully played paper.

15.

Each patron must claim their (own) winnings and must be presently playing throughout the session. Playing at the Video Gaming machines within the Bingo area is permitted when yelling bingo. Restroom breaks, food purchasing, courtesy breaks and emergencies are the only exceptions and will be limited to no more than 10 minutes.

16.

The patron must bingo on the last number called. It is the responsibility of the player - Not the Team Member's - to yell bingo loud enough for the caller to hear and stop the game. Once a caller closes a game, no other bingos will be honored. The number on the monitor is not official until the number is verbally called.

17.

Specials / Progressive Games are posted at the Bingo Admissions and at the Bingo Caller's Console. The winning patron(s) of a special / progressive game will be rewarded the posted prize amount.

18.

Multiple winners will share the total cash value of the game divided by the number of winners. Split payouts are rounded down to the nearest dollar.

19.

Management reserves the right to correct any prize payout that has been paid out incorrectly, or that contradicts the printed disclosure of those prizes.

20.

All prizes are non-transferable and non-refundable.

21.

Seneca Gaming and Entertainment is not responsible for typographical errors.

22.

All sales are final.

Seneca Elite Player’s Club

Joining the Elite Player’s Club is free and easy. Visit any of our locations to sign-up and start playing. The card will store all your credits, score you exclusive promotions and chances to free play!

Completely FREE to join,
must be 18+ years old

Keep all your rewards in one convenient place

Add any amount of money onto your card to get started

Getting Started

1.

Must be at least 18 years of age to participate.

2.

Valid acceptable government-issued photo identification with proof of age and expiration date required to obtain a Seneca Elite Player’s Club Card.

3.

Seneca Elite Player’s Club Card membership is free to join.

4.

Benefits are intended for the use of the person listed on the account and have no cash value.

5.

Membership is non-transferable and may be cancelled at the discretion of the Seneca Gaming & Entertainment Management. Points will not be eligible to transfer to any other account for any reason.

6.

Limit one (1) membership per person.

7.

To redeem rewards, Seneca Elite Player’s Club Cards and valid acceptable government-issued photo identification must be presented.

8.

Seneca Elite Player’s Club Card accounts with no activity (i.e. no point earnings) for 365 consecutive days will forfeit/expire any unredeemed points or offers, and purged any time thereafter.

9.

Points earned through promotions cannot be used toward the qualification of other promotions.

10.

It is the member’s responsibility to properly insert/check in/swipe their Seneca Elite Player’s Club Card into the machine when playing the Video Gaming Machines, playing Poker (non-tournament play) and purchasing their bingo admission.

11.

Management reserves the right to adjust point balances and/or an account/membership status due to computer error, machine malfunction, operator error, fraud or other misuse of the Seneca Elite Player’s Club Card without notifying the membership holder.

12.

Each member is responsible for selecting a Personal Identification Number (PIN) for his or her Seneca Elite Player’s Club Card account. Each member must keep this PIN confidential and secure, and is responsible for any activity on his or her account when the account is accessed by using this PIN.

13.

Seneca Gaming & Entertainment will collect and use the personal information on a members account for marketing/promotional and other business related purposes.

14.

In order to be eligible for the Seneca Elite Player’s Club Card benefits, direct marketing promotions, incentives and rewards, members are responsible for notifying Seneca Gaming & Entertainment of any name, address, phone number or email change(s). Seneca Gaming & Entertainment is not responsible for lost or misdirected correspondence.

15.

Management reserves the right to revoke, modify or revise qualifications for receiving coupons, discounts, offers, points, invitations and comps at any time, without prior notice.

16.

Seneca Elite Player’s Club Cards remain the property of Seneca Gaming & Entertainment. Seneca Gaming & Entertainment is not responsible for lost, stolen or misused Seneca Elite Player’s Club Cards or points redeemed.

17.

Seneca Gaming & Entertainment Management reserves the right to cancel, revoke, amend or modify this program at any time.

18.

Fraudulent use of the card, including point theft, will result in the loss of Seneca Elite Player’s Club Card membership and all privileges may be permanently revoked.

19.

Seneca Gaming & Entertainment and/or its designee may use names, pictures and likenesses of members for promotional purposes without further compensation.

20.

Member’s use of the Seneca Elite Player’s Club Card indicates acceptance of the foregoing rules and all the terms and conditions of the Seneca Elite Player’s Club Card.

21.

Individuals prohibited from gambling by Seneca Gaming & Entertainment or Seneca Gaming Authority (SGA) will not be eligible to participate in the Seneca Elite Player’s Club Card program as a promotional basis.

22.

In consideration of, and as a strict condition of individual’s participation in this promotion, winners, heirs and personal representatives hereby waive and release all rights, claims, demands and/or causes of action against Seneca Gaming & Entertainment.

23.

All benefits will be awarded in compliance with all Seneca Gaming & Entertainment and SGA rules and regulations promulgated there under.

24.

Other restrictions may apply.

Management reserves the right to modify or discontinue this program anytime without prior notice. Seneca Gaming & Entertainment is not responsible for typographical errors.

PLEASE CASH OUT BEFORE YOU LEAVE OR ALL CREDITS WILL BE LOST!

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Interested in joining our team?

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IT Manager

Full Time

Irving

JOB FUNCTION: The incumbent would be primarily responsible for the day-to-day maintenance and repair of IT and electronic equipment at the Irving, Salamanca, and Oil Spring facilities. This position is responsible for the execution of major improvement projects involving: computers, IT equipment and electronic equipment.

 

QUALIFICATIONS: Bachelor’s Degree in Computer Programming/Technology and two (2) years supervisory experience or a combination of education and experience. Must possess excellent computer skills. Must be able to perform accurately under pressure. Must possess good people skills. Must be able to work flexible hours including nights, weekends and holidays as required. Must pass a background clearance in accordance with National Indian Gaming Commission Regulations.

 

Seneca or Native Preference will be given to eligible applicants
Pre-employment Drug Screen and SGA Licensing Background is required

 

IT Manager 

Salary $35.00

IT– Irving/Salamanca/Oil Spring

Deadline: Open

Seneca Gaming

Attn: Human Resources

11099 Route 5 Irving, NY 14081

Fax: (716) 549-6356
General Manager

Irving

JOB FUNCTION: Incumbent is responsible for assisting in the development and management of Class II Gaming sites of SGE. This person assists in the development and implementation of organizational policies, goals
and objectives in consultation with the Seneca Nation Enterprise Board of Directors. This person for
the purpose of evaluation of operations will generate periodic reports to the Chief Executive Officer,
the Seneca Nation Enterprise Board of Directors, SN Council, and Executives

 

QUALIFICATIONS: Must be a minimum of 18 years of age or older upon employment. Bachelor’s Degree in Business Management or related disciplines; and four (4) years related experience or training in gaming, or
an equivalent combination of education and experience. Incumbent must have an ability to calculate
figures and amounts such as discounts, interest, commissions, proportions, percentages or other
math equations. Incumbent should possess an ability to work in complex situations. Must be able to
work flexible hours including nights, weekends and holidays as required. Must pass a background
clearance in accordance with National Indian Gaming Commission Regulations.

 

Seneca or Native Preference will be given to eligible applicants
Pre-employment Drug Screen and SGA Licensing Background is required

 

General Manager

Salary $36.96

Administration – Irving, NY

Deadline: Open Until Filled

Seneca Gaming

Attn: Human Resources

11099 Route 5 Irving, NY 14081

Fax: (716) 549-6356
Marketing Manager

Irving

JOB FUNCTION: The incumbent develops and coordinates marketing and advertising strategies and executes effective programs targeted to both new and existing guests. Develops and supervises Marketing Department. Oversees a thorough and effective bussing program.

 

QUALIFICATIONS: Bachelor’s Degree in Marketing, Communications, or related field; with three (3) years supervisory experience. At least three (3) years’ experience in the gaming industry preferred. Must be proficient in computer applications, including database programs. Must be able to work flexible hours including nights, weekends and holidays as required. Must pass a background clearance in accordance with National Indian Gaming Commission Regulations.

 

Seneca or Native Preference will be given to eligible applicants
Pre-employment Drug Screen and SGA Licensing Background is required

 

Marketing Manager

Salary $27.92

Marketing – Irving

Deadline: Open

Seneca Gaming

Attn: Human Resources

11099 Route 5 Irving, NY 14081

Fax: (716) 549-6356
Accounting Support Specialist II

Full Time

Irving

JOB FUNCTION: Performs on a timely basis, at least two (2) of the main functions listed below (game room, bingo or
accounts payable) from start to finish including any auxiliary spreadsheets required (shortages, tax forms, coupon allocation, gift certificates, flash reports, bill meter reports, daily drops).

 

QUALIFICATIONS: Associate’s Degree in Accounting and/or two (2) years of practical experience in accounting or
bookkeeping. Must possess good verbal, written and organizational skills. Must possess excellent math skills. Must pass a background clearance in accordance with National Indian Gaming Commission Regulations

 

Seneca or Native Preference will be given to eligible applicants
Pre-employment Drug Screen and SGA Licensing Background is required

 

Accounting Support Specialist II

Salary $19.00

HR– Irving

Deadline: March 15th, 2024

Seneca Gaming

Attn: Human Resources

11099 Route 5 Irving, NY 14081

Fax: (716) 549-6356
Hospitality Manager

Full Time

Irving

JOB FUNCTION: Oversees daily direction of the Hospitality department, pursuant to direction from General Manager. Incumbent is expected to travel.

 

QUALIFICATIONS: Associate’s degree in Business Administration and a minimum of three (3) years’ experience in Business Administration. Culinary experience preferred. Must have thorough working knowledge of Retail, Food and Beverage, and Security operations. Must possess good people skills and ability to handle stressful situations. Must understand various math equations and inventory controls. Must pass a background clearance in accordance with National Indian Gaming Commission Regulations.

 

Seneca or Native Preference will be given to eligible applicants
Pre-employment Drug Screen and SGA Licensing Background is required

 

Hospitality Manager

Salary $23.30

Finance – Irving

Deadline: March 22nd, 2024

Seneca Gaming

Attn: Human Resources

11099 Route 5 Irving, NY 14081

Fax: (716) 549-6356
Accounting Support Specialist II

Full Time

Irving

JOB FUNCTION: Performs on a timely basis, at least two (2) of the main functions listed below (game room, bingo or accounts payable) from start to finish including any auxiliary spreadsheets required (shortages, tax forms, coupon allocation, gift certificates, flash reports, bill meter reports, daily drops).

 

QUALIFICATIONS: Associate’s Degree in Accounting and/or two (2) years of practical experience in accounting or bookkeeping. Must possess good verbal, written and organizational skills. Must possess excellent math skills. Must pass a background clearance in accordance with National Indian Gaming Commission Regulations

 

Seneca or Native Preference will be given to eligible applicants
Pre-employment Drug Screen and SGA Licensing Background is required

 

Accounting Support Specialist II

Salary $19.00

Finance – Irving

Deadline: Open Until Filled

Seneca Gaming

Attn: Human Resources

11099 Route 5 Irving, NY 14081

Fax: (716) 549-6356
Hospitality Associate

Part Time

Salamanca

JOB FUNCTION: Incumbent is responsible for food preparation, cashier duties, and maintaining cleanliness of concession and retail area.

 

QUALIFICATIONS:

High School Graduate or Equivalent. Previous Customer Service, Food Preparation and/or Retail experience preferred. Must possess good math skills and positive personality with ability to work closely with guests.  Must be able to work flexible hours including nights, weekends and holidays as required. 

 

Seneca or Native Preference will be given to eligible applicants
Pre-employment Drug Screen and SGA Licensing Background is required

 

Hospitality Associate

Rate of Pay: $16.12 Hourly

Hospitality: Salamanca

Deadline: April 17th, 2024

Seneca Gaming

Attn: Human Resources

768 Broad St. Salamanca, NY 14779

Fax: (716) 549-6356
Security Guard

Part Time

Oil Spring

JOB FUNCTION: Incumbent ensures the safety of Seneca Gaming and Entertainment facilities, assets, and guests, by patrolling and monitoring premises and personal property. Assists in enforcing SGE procedures.

 

QUALIFICATIONS: High School Diploma or equivalent required. Previous security guard experience is preferred. Experience working with the public is a plus. Must have a valid NYS Driver’s License. Must be able to work flexible hours including nights, weekends and holidays as required.

 

Seneca or Native Preference will be given to eligible applicants.

Pre-employment Drug Screen and SGA Licensing Background is required.

 

Security Guard

Rate of Pay: $15.50 Hourly

Location: Salamanca/Oil Spring

Deadline: April 17th, 2024

Security Guard

Part Time

Salamanca

JOB FUNCTION: Incumbent ensures the safety of Seneca Gaming and Entertainment facilities, assets, and guests, by patrolling and monitoring premises and personal property. Assists in enforcing SGE procedures.

 

QUALIFICATIONS: High School Diploma or equivalent required. Previous security guard experience is preferred. Experience working with the public is a plus. Must have a valid NYS Driver’s License. Must be able to work flexible hours including nights, weekends and holidays as required.

 

Seneca or Native Preference will be given to eligible applicants.

Pre-employment Drug Screen and SGA Licensing Background is required.

 

Security Guard

Rate of Pay: $15.50 Hourly

Location: Salamanca/Oil Spring

Deadline: April 17th, 2024

Seneca Gaming

Attn: Human Resources

768 Broad St. Salamanca, NY 14779

Fax: (716) 945-3354
Bingo Floor Associate

Full Time

Salamanca

JOB FUNCTION: Incumbent is responsible for the sales of all bingo paper, instants,and electronic bingo devices on the bingo floor and at the register. Responsible for large sums of money on a daily basis. Provides excellent customer service to guests. Must follow the rules and regulations as set forth by the regulatory bodies.

 

QUALIFICATIONS: High School Diploma or equivalent required. Previous customer service experience preferred. Must possess excellent math, communication and organizational skills. A positive personality and ability to adapt to a fast-paced environment a plus! Experience with computers necessary. Must be able to work flexible hours including nights, weekends and holidays as required.

 

Seneca or Native Preference will be given to eligible applicants. Pre-Employment Drug Screen and SGA Licensing Background is required.

 

Bingo Floor Associate

Rate of Pay: $11.22 Hourly plus tips

Location: Salamanca

Deadline: April 17th, 2024

Seneca Gaming

Attn: Human Resources

768 Broad St. Salamanca, NY 14779

Fax: (716) 945-3354
Customer Service Supervisor

Full Time

Oil Spring

JOB FUNCTION: Projects warm, positive, helpful image to all guests at all times. Instructs new guests in understanding all promotions in the gaming facility. Encourages the sales of special games seats. Oversees Customer Service Representatives and creates their schedules. Serves as the bus coordinator; taking reservations in person and over the phone. Keeps records and coordinates policies and procedures with bus tours as well as keeping SGE staff in compliance with the SICS.

 

QUALIFICATIONS: High School Graduate or Equivalent. One-year experience performing duties comparable to customer service. Must possess good oral communication skills. Must be familiar with Bingo and Slot Machine operations. Must have computer knowledge. Must be able to work flexible hours including nights, weekends and holidays as required. Must pass a background clearance in accordance with National Indian Gaming Commission Regulations.

 

Seneca or Native Preference will be given to eligible applicants
Pre-Employment Drug Screen and SGA Licensing Background is required

 

Customer Service Supervisor

Rate of Pay: $20.84

Location: Oil Spring

Deadline: April 17th, 2024

Seneca Gaming

Attn: Human Resources

5374 West Shore Rd. Cuba, NY 14727

Fax: (716) 968-9308
Customer Service Representative

Full Time

Oil Spring

JOB FUNCTION: Projects a warm, positive, helpful images to all guests at all times. Effective input all data into the Player Tracking System and create all Seneca Elite Player’s Club Cards. Greet all guests entering and exiting the facility and are the initial point of contact of the entire company. Create player loyalty relationships with the facility and ensure accuracy for effective direct marketing programs. Helps guests in understanding all promotions in the gaming facility and answering questions about the facility in a positive and complimentary manner. Takes bus reservations in person and over the phone. Encourages sales of special game seats. Conduct informal/formal surveys.

 

QUALIFICATIONS: High School Graduate or Equivalent. One-year experience performing duties comparable to customer service. Must possess good oral communication skills. Must be familiar with Bingo and Slot Machine operations. Must have computer knowledge. Must be able to work flexible hours including nights, weekends and holidays as required. Must pass a background clearance in accordance with National Indian Gaming Commission Regulations.

 

Seneca or Native Preference will be given to eligible applicants
Pre-Employment Drug Screen and SGA Licensing Background is required

 

Customer Service Representative

Rate of Pay: $16.12

Location: Oil Spring

Deadline: April 17th, 2024

Seneca Gaming

Attn: Human Resources

5374 West Shore Rd. Cuba, NY 14727

Fax: (716) 968-9308
Slot Operations Supervisor

Full Time

Salamanca

JOB FUNCTION: The incumbent would be primarily responsible for the day to day operation of Slot Operations, including all slot machines and Slot Operations staff.

 

QUALIFICATIONS: High School Graduate or Equivalent. One-Three years supervisory experience preferred. Individual must possess good oral and written communication skills. Must possess excellent math skills, organizational skills, and be able to perform accurately under pressure. Must be able to work flexible hours including nights, weekends and holidays as required. Must pass a background clearance in accordance with National Indian Gaming Commission Regulations.

 

Seneca or Native Preference will be given to eligible applicants
Pre-Employment Drug Screen and SGA Licensing Background is required

 

Slot Operations Supervisor

Rate of Pay: $20.84

Location: Salamanca

Deadline: April 17th, 2024

Seneca Gaming

Attn: Human Resources

768 Broad St. Salamanca, NY 14779

Fax: (716) 968-9308

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